Frequently Asked Questions
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Clear answers to everything about your demo, build, pricing, and support.
Clear answers to everything about your demo, build, pricing, and support.
FAQ
WebsiteScalers — Frequently Asked Questions
1) What exactly is the free 48 hour homepage demo?
We build a real working homepage based on your business, brand, and goals within about 48 hours. You review it, ask for edits, and if you love it, we continue with the rest of the site. If you do not love it, you are not obligated to continue.
2) Do I keep the demo if I do not move forward?
The demo shows what we can do. If you continue with a paid build, you keep and expand it. If you choose not to proceed, the demo remains our work product and is not published on your domain.
3) How fast can my full website go live?
Most 5 to 9 page builds go live in 7 to 10 business days after you approve the demo and provide your content. Larger sites or extra features can add a few days.
4) What do you need from me to get started?
Your business name, logo, preferred colors, services, locations, contact details, and any photos you want us to use. If you do not have these, we can provide professional placeholders and stock images.
5) Who owns the website when it is finished?
You own your content, copy, and brand assets. We host and manage the site for reliability and speed. If you ever leave, we can provide an export or help you transition.
6) Is hosting included?
Yes. Fast, secure hosting with SSL is included in our monthly service. This also covers routine maintenance, uptime monitoring, and security updates.
7) Do you register domains and set up DNS?
We can register a new domain or connect your existing domain. We handle DNS so everything points correctly without downtime.
8) Are edits really unlimited?
Yes for content edits that keep the same structure. You can request copy tweaks, image swaps, section text changes, and small layout adjustments. Major redesigns or new sections can be scoped as add ons.
9) What about branding and custom design?
Every site is custom designed with your colors, fonts, and layout. We avoid cookie cutter templates and tailor the flow for conversion.
10) What if I do not have good photos or graphics?
We provide high quality licensed stock images and can generate on brand visuals. You can always replace them later with your own photos.
11) Will my site be mobile friendly?
Yes. We build mobile first and test across modern devices so the site looks clean and loads fast on phones and tablets.
12) Is SEO included?
Foundational SEO is included: clean site structure, fast load, meta tags, alt text, schema basics, and Google indexing. We can add ongoing SEO packages if you want aggressive rankings.
13) Can you help with Google Business Profile and local listings?
Yes. We offer a Listings Manager to sync your name, address, and phone across the major directories and keep them consistent for stronger local SEO.
14) What is the Reputation Toolkit?
It collects reviews from happy customers and routes negative feedback to a private channel so you can fix issues. It displays real reviews on your site for social proof.
15) Do you integrate chat or AI assistants?
Yes. We can add live chat or an AI chat assistant to qualify leads, answer common questions, and book calls. It is optional and can be added at launch or later.
16) Can my site include online booking, forms, and contact options?
Yes. We set up lead forms, click to call, email links, and integrations. For service businesses, we can add booking or quote request flows.
17) Do you work with e commerce?
Yes for small catalogs and simple checkout flows. For complex stores or advanced inventory rules, we will recommend the best platform and plan the build with you.
18) What is the pricing structure?
Simple. A one time build fee for the website plus a modest monthly service for hosting, security, maintenance, and support. See the Pricing page for current plan details.
19) Are there contracts or can I cancel anytime?
You can cancel the monthly service anytime. If you cancel hosting and management, we can provide an export and help you transition.
20) What if I already have a website?
We can redesign it, migrate your content, and keep your SEO equity. We handle redirects so links and rankings are preserved where possible.
21) What results should I expect?
Most clients see clearer branding, faster pages, more calls or form submissions, and better conversion from paid ads since the pages are built to convert.
22) Do you provide analytics and reporting?
Yes. We connect analytics and can set up simple dashboards to track calls, forms, traffic, and key pages. We can add conversion tracking for ads.
23) What if I do not like the first draft?
Tell us why and we revise. The demo is designed to make feedback easy so we can land on a version you love before we build the rest.
24) How do payments and invoices work?
Build fees are paid at approval. Monthly service starts when the site goes live. We accept all major payment methods and provide digital invoices and receipts.
25) Do you offer any guarantees?
We guarantee a working, on brand demo within about 48 hours and a clean, conversion focused build. If we ever drop the ball, we fix it fast. Your success is our reputation.